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Tips & FAQ

The following are questions that customers often have, the first question is most common

Windows Laptop/Desktop Repair

Laptop Repair

Our Laptop repair service offers high-quality repairs and advice: without the premium price.

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iPhone Repair

iPhone Repair

Our Laptop repair service offers high-quality repairs and advice: without the premium price.

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iPad Repair

iPad Repair

Our Laptop repair service offers high-quality repairs and advice: without the premium price.

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Frequently Asked Questions

How long will my repair/service take?

We repair most faults within 2-3 days, we also offer a 24 hour priority service (subject to availability of parts if needed). If we need to order parts then we can normally get these next day delivery. We realise how difficult being without your computer can be and we will always try to get it back to you as quickly as possible.

How much will my repair cost me?

We will always offer you a fixed price for the repair, for example if your laptop screen needs replacing we will give you a total price for the work before starting. In the event we need to diagnose the fault first we charge Dirham 30 labour which is waived if you go ahead with the repair. We don’t want you to have any nasty surprises; we want you to know exactly what your repair will cost before we complete the work.

Why would I want to use you when I could go to a big brand high street store such as PC World?

Offering a personal service is top of our list; you will speak directly to the person working on your computer so you can explain the situation in detail. We turnaround repairs quickly, we don’t send anything away to service centres and we don’t quote 5+ days for repairs. We don’t charge any upfront costs, you only pay for work once it’s completed and when you are happy with it.

Can you replace my cracked/damaged screens of laptop?

Absolutely, we repair your laptop screens all the time and it’s much cheaper than buying a new laptop. Contact Us for a quick quote, we have the majority of laptop screens in stock and can normally replace your screen the same day!

Do I need to make an appointment to bring my device to you?

No, you don’t need to get an appointment to bring your device to our service center since we have the available team to assist you anytime between 9:00 AM to 8:00 PM Saturday to Thursday.

Can an egghead Tech visit my home or office?

Offering a personal service is top of our list; you will speak directly to the person working on your device so you can explain the situation in detail. We turnaround repairs quickly, we don’t send anything away to service centers and we don’t quote 5+ days for repairs. We don’t charge any upfront costs, you only pay for work once it’s completed and when you are happy with it.

Is there any charge for pickup & delivery for my device?

There is no charge for pickup & delivery unless the client accepts our quote but if a client rejects the quote after diagnosis there is a one time charge of AED 50/- Plus 5% Tax for the device handling fee

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